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Privacy Policy

Last Updated: January 16, 2026

This Privacy Policy explains how Laredo Movers (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, request a quote, contact us, or use our services (the “Services”).

By using our Services, you agree to this Policy. If you do not agree, please do not use our Services.

1) Information We Collect

Information you provide to us

When you contact us, request a quote, or schedule a move, you may provide:

  • Name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Requested move date(s), home size / inventory notes / special items (e.g., piano, safe)
  • Any messages or attachments you send to us

Information collected automatically

When you use our website, we may automatically collect:

  • IP address and general location (city/region level)
  • Browser type, device information, operating system
  • Pages visited and time spent on site, clicks, referring/exit pages
  • Approximate identifiers such as cookie IDs or similar tracking technologies

Cookies and similar technologies

We may use cookies, pixels, and similar technologies to:

  • Keep the site working properly and remember preferences
  • Measure traffic and understand website usage
  • Improve content, speed, and functionality
  • Track conversions for advertising (if enabled)

You can control cookies through your browser settings. Blocking some cookies may affect the way the site works.

2) How We Use Your Information

We may use the information we collect to:

  • Provide quotes and moving services
  • Schedule and manage your move
  • Communicate with you (calls, SMS, email) about your request
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and protect our business and customers
  • Comply with legal obligations
  • Support marketing measurement (for example, understanding which channels generate inquiries)

3) How We Share Your Information

We do not sell your personal information for money.

We may share your information in the following situations:

Service providers

We may share information with trusted vendors that help us operate our business, such as:

  • Website hosting and analytics
  • CRM and communication tools
  • Payment processing (if applicable)
  • Customer support tools
  • Storage and document tools

These providers are authorized to use personal information only as needed to provide services to us.

Legal requirements

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

  • Respond to lawful requests and comply with legal processes
  • Enforce our agreements
  • Protect rights, safety, and property of Laredo Movers, our customers, or others

Business transfers

If our business is sold or merged, personal information may be transferred as part of that transaction.

4) Marketing Communications

You may receive messages related to your quote request or service (transactional communications). If you opt in to marketing communications, you may also receive promotional messages.

You can opt out of marketing emails at any time by using the unsubscribe link (if included) or by contacting us at [email protected].

5) Text Messages and Phone Calls

If you provide your phone number, Laredo Movers may contact you by call or SMS about your quote request, scheduling, service updates, or support.

  • Confirm details
  • Provide quotes
  • Coordinate schedules
  • Answer questions about your move

Standard message and data rates may apply. You can request that we stop texting you at any time by replying STOP (where applicable) or by emailing us. Consent is not a condition of purchase.

6) Data Retention

We keep personal information only as long as necessary to:

  • Provide services and support
  • Maintain business records
  • Resolve disputes and enforce agreements
  • Comply with legal obligations

Retention depends on the type of data and the reason we collected it. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7) Data Security

We use reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal exceptions)
  • Opt out of targeted advertising (where applicable)
  • Withdraw consent where processing is based on consent

To make a request, contact us at info@laredomoving.net. We may need to verify your identity before fulfilling certain requests.

9) California Privacy Notice (If Applicable)

Depending on your state, you may have rights under applicable privacy laws (including certain U.S. state laws). This can include the right to know what personal information is collected, used, and disclosed, and the right to request deletion, subject to exceptions.

We do not sell personal information for money, and where required by law, we honor browser-based opt-out signals such as Global Privacy Control (GPC).

To submit a request, email info@laredomoving.net.

10) Children’s Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will delete it.

11) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.

12) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest revision. If changes are significant, we will post a notice on our website.

13) Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us:

Email: [email protected]